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Step-by-step answers for ReportWalk on iPhone and iPad: from your first walk to the report in your client's inbox, and everything that can go sideways in between.
Most asked: Can't sign in Talking to fill Editing a template Walk limits
Getting started
9 articles- What is ReportWalk?What it does: walk, capture photos, voice and text, then send a finished report. Who it's for.
- Getting startedInstall from the App Store, sign in with an email link or code, and finish the short setup.
- Your first walkA whole walk, start to finish: start, capture on a template or Freestyle, finish, get the report.
- Choosing a templateThe template picker: your own, added from the library, ready-made by industry, or Freestyle.
- Taking photosPhoto fields, auto-sorting, the Unassigned tray, moving photos, and the time, place and weather.
- Talk to fillTap the mic and talk: fields tick as you speak, typed answers always win, five-minute limit.
- Working with no signalEverything saves on your phone first and syncs later. What works offline and what waits for signal.
- Finishing a walkThe before-you-leave check: missing required items, parked items, and "You're covered".
- Walks and the mapSearch, filter and archive your walks, auto-archive after 60 days, sync badges, and the Map tab.
Reports
8 articles- Making a reportTurn a walk into a PDF, web link or Word file, send it, and make it again after changes.
- Report optionsFormat, language, recommendations, logo, brand color, contact details and signature.
- The summary of findingsWhat puts an item at the top of a template report, and how severity is set.
- Re-inspectionsGo back to check repairs: one section per finding, a then-beside-now report, three free per walk.
- Your comment librarySave paragraphs you reuse, add them with a tap or a spoken shortcut, import them word for word.
- Marking up photosArrows, circles, numbered pins, labels, blur, crop and rotate. The original is always kept.
- SignaturesDraw or photograph your signature, choose which reports to sign, and let clients sign.
- The Ask tabAsk about your past walks in plain words; answers cite the walks they came from.
Templates
4 articles- The template librarySearch the library, add templates to your device, use them offline, duplicate to edit, remove.
- Editing your templatesCopy a library template, change sections and fields, field types, and build your own from scratch.
- Send us your formSend the form you use today and we rebuild it by hand, free, usually in two or three working days.
- Free forms on the webFill in any form in a browser and download the PDF free; sign in to save and reuse.
Account and plans
5 articles- Plans and walk limitsWalks per plan, the 3 free walks, what counts, re-inspections, the limit screen, and resets.
- Managing your subscriptionChange plan in the app, cancel through Apple, restore purchases, and organization-managed accounts.
- ReportWalk on iPadSame app, same account: walks, templates, comment library, signature and plan follow you to iPad.
- Your free booking pageA free Get a Quote and Book Online page: setup, sharing, confirming, quotes, agreement, test bookings.
- Deleting your accountDelete your account from Settings, what's removed, and why you cancel the subscription with Apple separately.
Fixing problems
3 articles- Sign-in problemsUse the code in the email when the link fails, find a missing email, one account for app and web.
- App updatesUpdates install themselves: the "new version is ready" banner, Reload, and your version in Settings.
- TroubleshootingQuick fixes: voice, photo sync, slow reports, limit after paying, missing templates, sign-in.
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